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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Teresa Hernandez

November 26, 2023

5  out of  5 rating by Teresa Hernandez
"I recently had the pleasure of working with Kim Reyes to add an additional vehicle to my policy just before Thanksgiving. I cannot express how grateful I am for the outstanding service she provided. Kim went above and beyond to make the process fast and easy for me, especially considering the time-sensitive nature of the request. Her kindness and professionalism stood out, making what could have been a stressful situation incredibly smooth. Thank you Kim for providing such exceptional service."

Melissa Justice

November 20, 2023

5  out of  5 rating by Melissa Justice
"I had a wonderful experience working with Karen! She was very knowledgeable and answered every question I had regarding renters insurance and transferring my auto insurance from another state. Karen made the process very simple and straight forward."

Amanda Caven

November 10, 2023

5  out of  5 rating by Amanda Caven
"Shan & Celeste are great! They made everything super easy for me & are so friendly!"

Michael Robinson

November 3, 2023

5  out of  5 rating by Michael Robinson
"Karen was an absolute joy to work with! I had some questions about my coverage and she was able to articulate it in a way that was easy to understand."

Jesse Rangel

October 17, 2023

5  out of  5 rating by Jesse Rangel
"Kim as helped me twice. I definitely would keep my business with Trish for life."

Alison Bukhari

October 17, 2023

5  out of  5 rating by Alison Bukhari
"Trish and Celeste are amazing! I know I am in good hands with them for all my insurance needs. They are honest, communicative, efficient, and friendly! I can always get a hold of someone right away to answer any questions I have and they are always happy to help the best way they can."

Juan Carlos Y Ale Loredo

October 13, 2023

5  out of  5 rating by Juan Carlos Y Ale Loredo
"We were in a rush to set up a new policy and only had one business day to complete. We called and Kim was not only extremely helpful but also went above and beyond to make sure we were set up by the end of the day. Great customer service. Everyone we spoke to was extremely nice and helping us find the best option for us."

Homer Hernandez

October 11, 2023

5  out of  5 rating by Homer Hernandez
"Great place!"

Byal Thomas

October 10, 2023

5  out of  5 rating by Byal Thomas
"I had an exceptional experience with Trisha’s team when I needed to transfer my Infiniti’s insurance from Arizona to Texas. Karen, in particular, was super helpful, and her exceptional service deserves recognition. She not only took the time to explain my coverage thoroughly but also efficiently set up my account during a brief phone call. I strongly believe that Karen’s dedication and expertise is equal to a well-deserved raise. Thanks for the outstanding service! Glad to be back in TX!🤠"

ashley esparza

October 6, 2023

5  out of  5 rating by ashley esparza
"Kim has been amazing and so helpful and provided the best customer service! Her patience and knowledge of what can work best for what’s needed is awesome ! Thank you so much!🙂 10 stars would be given if an option ! Thank you again ! 🫶🏻"

Joel garcia

October 5, 2023

5  out of  5 rating by Joel garcia
"Ive never had a bad thing to say about this team. Kim does an awesome job at trying to help any way that she can! Thank you guys for all your help."

Heidi Childers Jones

October 4, 2023

5  out of  5 rating by Heidi Childers Jones
"Great experience working with Shan! I’d been a loyal customer of LM for the last 8 years, and my auto and HOI premiums started to creep up. Even though costs across the board are high at the moment (and Shan helped level-set expectations given the current state of the industry), she still managed to find ways to cut my premiums nearly by about 30-40% for the same amount of coverage. She was quick and thorough, and I’m happy to be back with State Farm after nearly a decade away."

Timothy Adebayo

October 4, 2023

5  out of  5 rating by Timothy Adebayo
"Very easy and simple experience"


October 3, 2023

5  out of  5 rating by JGP JGP
"I love this office. They are so attentive and always treat me like family. I love Karen.... She is always on top of it!!!"


September 28, 2023

5  out of  5 rating by Erin
"Karen was so helpful and made the whole process of bundling my home and auto so easy!!!"

Kevin Anderson

September 28, 2023

5  out of  5 rating by Kevin Anderson
"StateFarm has always been efficient in taking care of any questions or changes I request. Thanks Kim , for your excellent and high energy customer service. It’s much appreciated."


September 28, 2023

5  out of  5 rating by B J
"Hey there I was writing this review for State Farm worker Karen has been extremely helpful and easy to work with. I appreciate her patience and hard work ethic. Thanks so much"

Timothy Robinson

September 27, 2023

5  out of  5 rating by Timothy Robinson
"Kim is always ready to take my money! Lol I appreciate how diligent she is with her job! Keep her around!"

N DeSilva

September 23, 2023

5  out of  5 rating by N DeSilva
"Awesome people and great service. I just dropped in to get there tracker tags and they treated me like I owned the place!!!"

Diane Veihman

September 18, 2023

5  out of  5 rating by Diane Veihman
"Karen was friendly and explained everything thoroughly."

Dani Hass (Armed and Equalized)

September 15, 2023

5  out of  5 rating by Dani Hass (Armed and Equalized)
"Trish's office has been great ever since I transferred over from Washington State to Texas. Karen especially has been an asset to me as I recently made a life change by purchasing property and needing additional insurance for a camper, truck, and the land. State Farm has been my only vehicle insurance company, and you could never convince me to switch. Way to go Trish and Karen!"

Luke Vanoudenhaegen

September 14, 2023

5  out of  5 rating by Luke Vanoudenhaegen
"Worked with Karen to get renters insurance and she was the best and so helpful. Would recommend anyone to work with this team."

Reginald Coleman

September 12, 2023

5  out of  5 rating by Reginald Coleman
"Worked with Kim to add a second vehicle to our policy. She was very nice and proficient."

lanette demps

September 10, 2023

5  out of  5 rating by lanette demps
"I worked with a very kind individual by the name Celeste. She was very helpful very knowledgeable and I highly recommend working with her !"

Derrick Far

August 23, 2023

5  out of  5 rating by Derrick Far
"I had a great experience working with Kim she’s kind, knowledgeable and responsive! She made the process very easy!! thanks Kim!"