Reviews

"Thank you for the kind review, Michael! We are always happy to answer questions and help make insurance decisions a little easier. We appreciate you choosing our agency for your insurance needs! "

"Thank you for the great review, Yoelbis. I’m happy Tania was able to help you find the right coverage you needed for your home, auto, and life insurance, all while keeping things simple. We’re so happy to have you as a new customer of our office!"

"Thank you so much for the kind review, Jerome! It is always an absolute joy to see you when you come into the office. Thank you for being a loyal customer for so long and I truly look forward to continuing to work with you for years to come! "

"I’m happy to hear that Tania was able to be of help, Timoteo! We are thankful to have you as a new customer of our agency and appreciate the wonderful feedback and recommendation!"

"Thank you so much for your kind review, Christina! We appreciate you taking the time to share your experience and are happy Tania was able to be of help with your insurance needs. "

"Thank you so much for the thoughtful review, Marc. It was our pleasure to help you get your insurance settled here in Austin. Welcome to Texas! "

"Hola Paty, lamentamos escuchar sobre su experiencia. Hemos revisado nuestros datos y no encontramos cuenta con nosotros en su nombre, por lo que es posible que nos esté confundiendo con otra agencia en Austin.

Sin embargo, queremos aclarar que en Texas es obligatorio contar con una licencia de conducir válida para operar un vehículo legalmente."

"Welcome to our agency, Maria. We’re happy that we were able to get you a better value on your insurance and look forward to having you as a customer for years to come!"

"Thank you for the kind review, Cody. We appreciate you being a valued customer and are happy we were able help! "

"Thank you so much, Sarah! Kim is a wonderful part of our team, and we’re lucky to have her. Thank you for being a valued customer of our agency. We look forward to helping you again!"

" Thank you for the review, Caleb! We’re glad we could be of help to you and look forward to speaking with you again in the future. We appreciate you and your business!"

"Thank you, Karthik! Betty is fantastic at making sure coverage fits each customer’s needs, and I’m so glad you had the chance to work with her. Thank you for the take the time to leave us a review! We appreciate you!"

"Thank you, Thomas! Finding a good price on auto insurance is always a win, and I’m glad Tania could make that happen for you! We’re so happy to have you as a customer of our agency!"

"Rob, thank you so much for the kind words! It’s been a pleasure working with you all these years, and I truly appreciate the trust you’ve placed in me and my team. Thank you for your continued support and for taking the time out of your busy schedule to write such a thoughtful review!"

"¡Muchísimas gracias por tus palabras! Fue un placer poder ayudarte. ¡Aquí estamos siempre que nos necesites!"

"Thank you for leaving us a review, Danielle! It’s great to hear that Tania was able to help on your home and pet insurance and we are always here when you need us! "

"Ashley, thank you for taking the time to leave us a review! We appreciate you coming to us with your auto and home insurance questions, and we’re so happy you had a great experience with Tania! "

"Thank you for the kind words, Rafael! We’re so happy that Kim was helpful in walking you through your options and are looking forward to being a service again when you need us!"

"Thank you for the review, Hannah! We think she’s pretty great too! 😊 Thank you so much for the kind words and for taking the time to recognize Tania! ❤️"

"Thank you so much for the wonderful review, Betsy! We’re so glad Tania took great care of you and helped you find the coverage you needed. We truly appreciate you choosing our office and your kind recommendation! ❤️"

"That you, Eve!! We appreciate the additional review and are so happy that you have been such a loyal customer over the years!

Thank you so much, Eve! We appreciate your feedback and are so happy to have you as a customer! We will do our best to continue to provide you with the great service you deserve!"

"** After a week this reviewer has not responded to our request for the information needed to identify an account. After reviewing our records and correspondence, we have found no indication that anyone under the name and initial shown is a customer of our office. If the account is listed under another name, we remain available to investigate and assist.

Hello Delilah. We take our response times very seriously, and after carefully searching our recent emails, texts, missed calls, voicemails, and client records, we have been unable to locate an account, policies, or any recent contact under your name.

Is it possible that your household is listed under a different name? We’d genuinely like the opportunity to look into this and address your concerns. Please contact our office directly at 512-292-9866. With your full last name or the name listed on the account, we should be able to locate your information and assist you personally, or help determine whether your policies are serviced by another office.

Regarding your update, as we mentioned above, we would absolutely like to respond to your email. Unfortunately, we have been unable to locate an email that we can connect to the name provided in your review and we have additionally responded to all emails we have at this time. Since Google only provides us with the name shown on your profile, we have no way to identify which email or account may be yours. Please call us at 512-292-9866 during business hours or provide the name associated with your account so we can locate your correspondence and assist you."

"Thank you so much for this wonderful review, Mylah! We always want insurance to feel simple and stress-free, so it means a lot to hear that was your experience with our team! We are so happy to hear Amorreia was able to help you. We feel very lucky to have her! We truly appreciate your trust in our office and look forward to being here for you for many years to come!"