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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacque Glomb

December 3, 2025

5  out of  5
rating by Jacque Glomb
"Walked in to get quotes on my autos and dwelling since pricing had gone up on my present insurance. Kim sat down with me and got all my information. Had documents ready for review within days. I compared everything I wanted to. Made an appointment for final questions. Made my decision that day but asked to have time to make a courtesy call to my present insurance since we had been with them for 47 years. They understood. I was back that afternoon to finalize all the coverage and payments. They made the insurance process great."
We responded:
"We are so happy to have you as a new customer, Jacque! Thank you for the review and we look forward to continuing to be of service to you in the future! "
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Maria Ramos Sanchez

November 28, 2025

5  out of  5
rating by Maria Ramos Sanchez
"Fantastic experience from start to finish. The staff was professional, the environment was clean and comfortable, and the service was top-notch."
We responded:
"Thank you so much for the kind review, Maria. We love having you as a customer and appreciate you and your business! "
Profile photo of Guadalupe Sánchez Arias

Guadalupe Sánchez Arias

November 28, 2025

5  out of  5
rating by Guadalupe Sánchez Arias
"Buen servicio"
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que tuvo una buena experiencia con nuestro servicio. Estamos aquí para ayudarle en lo que necesite."
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sarahzenlove

November 25, 2025

5  out of  5
rating by sarahzenlove
"Celeste and Kim are the BEST. I can always reach them by phone, and they know the business inside and out. Big bonus points for always being SO NICE and easy to work with!"
We responded:
"Thank you so much for the review, Sarah! We are so glad that Celeste and Kim were able to help and we appreciate you and your business!"
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Maggie. EsT

November 17, 2025

5  out of  5
rating by Maggie. EsT
"I Had questions concerning my Insurance policy, luckily Betty Sanchez was there to answer and explain every single question i had, now that’s what i call above and beyond customer service, and we have been with the agency for years and have not experienced this level of customer service. Keep it up Team."
We responded:
"We are so glad that Betty was able to help you, Maggie! Thank you so much for the feedback. ♥️"
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Make-it Tube HD

November 13, 2025

5  out of  5
rating by Make-it Tube HD
"I’ve been with State Farm for over 10 years, and they have never disappointed me. The team is always patient, kind, and incredibly efficient. Betty was absolutely wonderful to speak with, she went above and beyond to make sure I had everything I needed. Her professionalism and warmth made the entire experience easy and stress-free. I truly appreciate the consistent quality of service I receive every time. Highly recommend!"
We responded:
"Thank you so much for taking the time to leave us a review, Te’Asia. We have loved having you as a customer over the years and appreciate you and your business!"
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Frank Curran

October 28, 2025

5  out of  5
rating by Frank Curran
"I called Trish Vecchio State Farm today expecting to schedule a call-back BUT … Kim cheerfully answered my call and then knowledgeably answered all my questions and explained in detail our coverage and the costs associated with each! Great customer service is rare these days. Thank you Kim ✅"
We responded:
"Thank you so much for taking time to leave us a review, Frank. I am so happy that Kim was able to help you with answers to your questions and we appreciate having you as a customer of our agency for so long!"
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Gerardo Flores

October 23, 2025

5  out of  5
rating by Gerardo Flores
"Muy buenas atenciones. Kim es agente genial!"
We responded:
"Muchas gracias por su comentario, Gerardo. Estamos agradecidos por todos los años que has sido cliente! "
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Roger Hoeller

October 10, 2025

5  out of  5
rating by Roger Hoeller
"She was very helpful and understanding great job"
We responded:
"Thank you so much for taking the time to leave us a review, Roger! We appreciate you and your business."
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Victoria Perez

October 9, 2025

5  out of  5
rating by Victoria Perez
"Celeste was such great help with getting us our home & auto insured! She really helped explaining everything thoroughly to us."
We responded:
"Thank you so much, Victoria! We are so happy that Celeste was able to be of help and to have you as a new customer! "
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Cora Tucker

October 8, 2025

5  out of  5
rating by Cora Tucker
"Celeste has been one of the best agents I have worked with."
We responded:
"Thank you, Cora! We appreciate you so much and are thankful to you for leaving us a wonderful review! "
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Mzz Bee

September 29, 2025

5  out of  5
rating by Mzz Bee
"this office has improved immensely over the years.from one star to 5. I deleted my old review. Years ago, they were sending me confusing mail and i needed to call to decipher it. Now, everything has become clear and every time i call they are able to assist me. This office has helped me through terrible times: a car accident, a new car, and recently in Austin I had to move Three Times in two months due to toxic mold. They made my stressful time just a little easier by updating my addresses and policies immediately over the phone with zero confusion and nothing but a pleasant demeanor. Thank you to Kim and everyone who has assisted at this office. I am grateful for your help."
We responded:
"Thank you, Bianca for taking the time to leave our agency a new review. We are happy we were able to be of service to you and appreciate you and your continued business! "
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Frank Padilla

September 29, 2025

5  out of  5
rating by Frank Padilla
"Very friendly, gave me all information needed. Keep up the good work!!"
We responded:
"Thank you so much for your kind review, Frank! We appreciate you and look forward to continuing to be of service to you in the future!"
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Riddidjdjdjd Hahahahha

September 25, 2025

5  out of  5
rating by Riddidjdjdjd Hahahahha
"Muy bien el servicio!👍"
We responded:
"Muchas gracias Agustina, apreciamos su comentario y estamos contentos en tenerla como nueva cliente! "
Profile photo of Regina Sanchez

Regina Sanchez

September 25, 2025

5  out of  5
rating by Regina Sanchez
"I am super happy to be Insured with State Farm , Betty did an extraordinary job on explaining every single police and benefits I could receive with State farm . I haven't had any issues but If I have concerns ,questions, or just need to make a change , Betty is right on top of my case . She's very professional and respectful. Im glad I found an ancient that can work with me and family and the best part is that she's only a phone call away always ready to help me with my troubles .I feel safe and covered all the way . I haven't felt that way in a long Time . Thank you Betty !! Keep up the extraordinary work ."
We responded:
"Thank you so much, Regina for leaving us such a great review! We are so happy to have you as a customer of our agency and look forward to continuing to be of service to you in the future."
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Onna Wilson

September 22, 2025

5  out of  5
rating by Onna Wilson
"I originally called for a quote. But the quote that she gave me. Was so good I could not pass it up. I already have renter insurance with them. So I added an auto policy."
We responded:
"Thank you for leaving us a review, Onna! We’re happy you decided to bring your auto insurance with us as well. We appreciate you and your business!"
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ricardo reyes

August 19, 2025

5  out of  5
rating by ricardo reyes
"Exelente atencion al cliente"
We responded:
"Muchas gracias por el comentario Ricardo. Estamos contentos de tenerte como cliente nuevo con nuestra oficina! "
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Juan Rodriguez

August 15, 2025

5  out of  5
rating by Juan Rodriguez
"Exelente servicio. Gracias a la señorita betty ramos sanchez"
We responded:
"Muchas gracias por el commentario Juan. ¡Estamos contentos en tenerlo como cliente nuevo!"
Profile photo of Sunghyun Jeong

Sunghyun Jeong

August 11, 2025

5  out of  5
rating by Sunghyun Jeong
"I had an excellent experience working with Kim Reyes for my auto insurance. She was very friendly, patient, and explained everything clearly, making the process easy to understand. Her professionalism and attention to detail gave me great confidence in my decision. I truly appreciate her outstanding service and highly recommend her to anyone seeking insurance support."
We responded:
"Thank you so much for leaving us a review, Sunghyun! We are so happy Kim was able to help you and that you are a new customer with our agency! "
Profile photo of Joseph Rest

Joseph Rest

July 14, 2025

5  out of  5
rating by Joseph Rest
"I can’t say enough good things about Trish and her team, especially Betty. Back in March, we switched to State Farm after a negative experience with Progressive. Betty welcomed us in with open arms and was very thorough. She made the transition fast and painless, to the point I was able to get it done from hotels and airports while traveling. And I have to say so far, so good! If you are shopping for car and home insurance, give them a call!"
We responded:
"Thank you for leaving us such a wonderful review, Joseph! We are thrilled to have you as a customer and are so happy that Betty was able to be of help to you!"
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Christian Jaramillo

July 2, 2025

5  out of  5
rating by Christian Jaramillo
"Betty Ramos is absolutely amazing! She made the entire insurance process so simple and stress-free. She took the time to explain everything clearly, answered all my questions, and found me the best coverage at an affordable rate. Her professionalism, responsiveness, and genuine care for her clients truly stand out. I highly recommend Betty to anyone looking for an insurance agent who goes above and beyond!"
We responded:
"Hello Christian! Thank you so much for taking the time to leave us a review. We’re so happy that Betty was able to help you and look forward to continuing to give you the same great service in the future!"
Profile photo of Lenin Bermejo

Lenin Bermejo

July 2, 2025

5  out of  5
rating by Lenin Bermejo
"I walked in for help, they treated me so well that I came back the next week to be a customer with their office. Great ladies to work with!"
We responded:
"Thank you so much for your kind review, Lenin. It was our pleasure to help you when you came in and we are so happy that you decided to come back and become a customer! "
Profile photo of Rasim Piraliev

Rasim Piraliev

July 1, 2025

5  out of  5
rating by Rasim Piraliev
"Thank you so much, Betty. You explained everything very well and spoke very politely"
We responded:
"Thank you, Rasim! We are glad that Betty was able to help and look forward to continuing to be of service to you in the future! "
Profile photo of Israel Mendoza

Israel Mendoza

June 20, 2025

5  out of  5
rating by Israel Mendoza
"Kim Reyes me ayudó con todas mis preguntas y Componer mi póliza, una gran persona, muy amable y me dio mucho más informa información extra para otras pólizas. En verdad mente se tomó su tiempo para explicarme todo, estoy muy agradecido contigo. Gracias!!! Dios te bendiga siempre. 🫶"
We responded:
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que Kim pudo asistirle con dedicación y amabilidad. Valoramos mucho su confianza y seguiremos trabajando con el mismo compromiso para atenderle siempre de la mejor manera."
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Margarita Sanchez

June 13, 2025

5  out of  5
rating by Margarita Sanchez
"Muy buen servicio ."
We responded:
"Muchas gracias por su comentario amable. Estamos muy emocionados de tenerla como nuestra nueva clienta. "