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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elias medina

May 15, 2026

5  out of  5
rating by Elias medina
"Got my very first brand new car! Thanks to Tania de la Cruz I was able to leave the lot insured answered all my questions, walked me through all my options, they run a very professional business and I will be giving them more business and telling my friends and family"
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Rebekah Bergstrom

May 15, 2026

5  out of  5
rating by Rebekah Bergstrom
"I will start by saying that moving from state to state can be overwhelming for many but moving from a tiny sand bar off of the cost of Mass to the giant state of Texas was quite the culture shock(in a good way) When my list of "to-do's" came down to choosing a car insurance company I quickly realized how expensive car insurance was here compared to back home! However, after reading 5 star reviews on Trish at State Farm I figured that would be next call. My call was received by a very polite and pleasant employee of Trish's named Tania. She not only helped me navigate out of an area that I thought I would find State Farm she was also patient with me while I gave her my landmark(a restaurant)which she informed me on a quick side note had great wings! Great to know as Im a "foodie" at heart along with being new to the area. Upon arriving I was greeted with smiles and "hellos" and a hand shake. Tania was thorough and explained along the way the different coverage prices. She was open minded to my ideas and very quickly and efficiently plugged in and pulled up info on pricing. I had a lot of questions and she answered all of them in language I could understand versus insurance lingo that can sometimes be hurled quickly at a consumer to get them to sign. It is quite refreshing to report that I wasn't rushed into any commitment and actually came back the next day to accept State Farm as my new insurance company! The side banter about great restaurants, being in Texas versus a resort area from which i came and favorite foods was a very welcome change of pace and made me feel at home and part of the excitement Austin has to offer. I will add in that the decor in the small office was attractive, artsy, clean and welcoming. The final feel good moment was when Tania gave me a perfect Welcome/Thanks State Farm tote bag with goodies including a coffee mug! Upon leaving (with tote in hand!) I was able to quickly meet Trish and tell her what a gem Tania was to have on her team. State Farm for the win! Great prices, friendly staff, relaxed pace and just "easy" during a task that can be difficult. Rebekah"
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Carmen Hernandez

May 9, 2026

5  out of  5
rating by Carmen Hernandez
"Tania was exceptional worked with my schedule to be able to assist me in obtaining what I needed and quick to give me an auto policy quote looking forward to having state farm as my policy holder for my new vehicle."
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Ryan Sena

May 8, 2026

5  out of  5
rating by Ryan Sena
"Tania was great in helping find a good quote for new vehicle. Awesome work"
We responded:
"Thank you for the review, Ryan! We love having you as a customer and look forward to being of service for years to come! "
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Rafael Fernandez sanchez

May 5, 2026

5  out of  5
rating by Rafael Fernandez sanchez
"Excelente experiencia con State Farm. Tania fue quien me ayudó durante todo el proceso y honestamente hizo un gran trabajo. Me explicó las coberturas de manera clara, especialmente todo lo relacionado con protección para Uber/rideshare, y logró mejorar muchísimo mi póliza sin que el precio se disparara. Muy profesional, paciente y transparente. Totalmente recomendados."
We responded:
"¡Gracias por tomar el tiempo de compartir su experiencia con nuestra oficina, Rafael! Nos alegra mucho saber que Tania pudo guiarle durante todo el proceso y asegurarse de que se sintiera informado. Agradecemos sinceramente su confianza y esperamos seguir estando aquí para ayudarle siempre que lo necesite."
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Jesus Enriquez

May 4, 2026

5  out of  5
rating by Jesus Enriquez
"Great people to work with"
We responded:
"Thank you so much, Jesus! We truly appreciate the opportunity to work with you and are so glad you had a positive experience with our team. "
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Suzie Wright

May 1, 2026

5  out of  5
rating by Suzie Wright
"I highly recommend State farm specifically working with Trish and her team, Tania De La Cruz. I needed car insurance at 4:00 on a Thursday. They close at 5:00, and they came together to make it happen for me! They are personable, very communicative, and kind. I'm very pleased with my experience at State farm! A friend of mine referred me to this agent and I am very blessed I now have these people in my corner."
We responded:
"Thank you so much for your review, Suzie. We’re so happy to have you as a new customer and we appreciate your friend for sending you our way! Welcome to our agency and the State Farm family — we’re honored to have you with us and look forward to being here whenever you need."
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Bethany Mandujano

April 29, 2026

5  out of  5
rating by Bethany Mandujano
"Great customer service. Kim Reyes, made the process so much easier for me. Answered all questions I had before taking the decision of getting State Farm as my insurance provider."
We responded:
"Thank you so much for taking the time to leave us a review, Bethany! We’re so glad that Kim was able to make the process easy and help answer all of your questions along the way. We know choosing the right insurance provider is an important decision, and we truly appreciate the trust you’ve placed in us."
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Ray Schweitzer

April 17, 2026

5  out of  5
rating by Ray Schweitzer
"Tania was a great help by assisting me with transferring my insurance from one state to another."
We responded:
"Thank you so much for leaving us a review, Ray! We are so happy that you chose our agency and that we were able to help you get your policies transferred over smoothly. Welcome to Texas! "
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Susan Hiner

April 10, 2026

5  out of  5
rating by Susan Hiner
"They are experts and took very good care of me. I got all the things checked off my list, great help!"
We responded:
"Thank you so much for leaving us a review, Susan! It was a pleasure to meet you in person and to be able to help get you set up! Drop by anytime!"
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Gordon McCullough

April 10, 2026

5  out of  5
rating by Gordon McCullough
"Kim patiently and professional helped me with transitioning my auto policy to State Farm. She has a pleasant and calm demeanor which made our transaction stress free."
We responded:
"We are so happy to have you as a new customer, Gordon! Thank you for taking the time to leave us a review and we look forward to continuing to be of service. "
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Saif Suheimat

April 9, 2026

5  out of  5
rating by Saif Suheimat
"10/10 service. The best"
We responded:
"Thank you so much, Saif! We appreciate you taking the time to leave us a review and we are thankful to have you as a customer! "
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Hicham Chaara

March 22, 2026

5  out of  5
rating by Hicham Chaara
"Thank you for the assistance Kim. You made the process of switching over to your company very easy. I highly recommend this branch. Kim assisted us step by step, while being super efficient and polite . Excellent customer relations."
We responded:
"Thank you so much for taking the time to leave us a review, Hicham! We are thrilled to have you as a new customer and are so happy that Kim was able to help make switching over so easy!"
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Francesca C

March 4, 2026

5  out of  5
rating by Francesca C
"Working with Trish Vecchio and her team at State Farm was a fantastic experience. They truly took the time to listen to my needs and made the entire process easy and comfortable. At one point I had to step away to handle some unexpected business, and they were incredibly patient and accommodating. Trish and her team were straightforward, professional, and offered thoughtful ideas and suggestions that helped me feel confident in my decisions. It never felt rushed or pressured—just genuine guidance and great service. I absolutely loved working with them and truly feel like I’m in good hands. Honestly, the State Farm commercials about having a good neighbor suddenly feel very real! Big shout out to Kim Reyes! Highly recommend Trish and her team."
We responded:
"Thank you so much for the thoughtful review, Francesca! It was a pleasure to meet you and we are delighted to have you as new customer in our agency!"
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Jonathan T. Fields

February 23, 2026

5  out of  5
rating by Jonathan T. Fields
"Highly recommend. Kim Reyes was a pleasure working with on providing me multiple quotes, professional advice and expert customer service!"
We responded:
"Thank you for your great review, Jonathan! We are so happy to have you as a new customer and that Kim was able to help you with your home and auto insurance! "
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Elda De Leon

February 19, 2026

5  out of  5
rating by Elda De Leon
"Amazing service Betty helped me getting an amazing monthly rate on my Auto insurance"
We responded:
"I’m so happy that Betty was able to help you find a great rate on your Auto Insurance, Elda! We are thrilled to have you as a new customer and look forward to continuing to be of service! "
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Cornell Stewart

February 16, 2026

5  out of  5
rating by Cornell Stewart
"Helped me get car insurance quickly. Very helpful and a great price. Thanks so much"
We responded:
"Thank you so much for leaving us a review, Cornell! We are so happy to have you as a new customer of our agency!"
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sarah solis

January 15, 2026

5  out of  5
rating by sarah solis
"Celeste was very helpful! She is amazing and very sabe. She is a great agent!!"
We responded:
"Thank you so much, Sarah! We appreciate you and your business and look forward to being of service again in the future."
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Itzel Aguilar

January 9, 2026

5  out of  5
rating by Itzel Aguilar
"Kim was incredibly patient and helpful throughout the entire process.She made everything easy to understand and provided great service. Highly recommend!"
We responded:
"Thank you for leaving us a review, Itzel! We are so happy to have you as a customer and that Kim was able to be of service!"
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Sue Schade

January 5, 2026

5  out of  5
rating by Sue Schade
"Kim is awesome, she takes care of me! Very kind in helping me with the app."
We responded:
"I’m so glad that Kim was able to help you, Sue! Thank you so much for your great review."
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Jacque Glomb

December 3, 2025

5  out of  5
rating by Jacque Glomb
"Walked in to get quotes on my autos and dwelling since pricing had gone up on my present insurance. Kim sat down with me and got all my information. Had documents ready for review within days. I compared everything I wanted to. Made an appointment for final questions. Made my decision that day but asked to have time to make a courtesy call to my present insurance since we had been with them for 47 years. They understood. I was back that afternoon to finalize all the coverage and payments. They made the insurance process great."
We responded:
"We are so happy to have you as a new customer, Jacque! Thank you for the review and we look forward to continuing to be of service to you in the future! "
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Valeria Ramos Sanchez

November 28, 2025

5  out of  5
rating by Valeria Ramos Sanchez
"Fantastic experience from start to finish. The staff was professional, the environment was clean and comfortable, and the service was top-notch."
We responded:
"Thank you so much for the kind review, Maria. We love having you as a customer and appreciate you and your business! "
Profile photo of Guadalupe Sánchez Arias

Guadalupe Sánchez Arias

November 28, 2025

5  out of  5
rating by Guadalupe Sánchez Arias
"Buen servicio"
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que tuvo una buena experiencia con nuestro servicio. Estamos aquí para ayudarle en lo que necesite."
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sarahzenlove

November 25, 2025

5  out of  5
rating by sarahzenlove
"Celeste and Kim are the BEST. I can always reach them by phone, and they know the business inside and out. Big bonus points for always being SO NICE and easy to work with!"
We responded:
"Thank you so much for the review, Sarah! We are so glad that Celeste and Kim were able to help and we appreciate you and your business!"
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Maggie. EsT

November 17, 2025

5  out of  5
rating by Maggie. EsT
"I Had questions concerning my Insurance policy, luckily Betty Sanchez was there to answer and explain every single question i had, now that’s what i call above and beyond customer service, and we have been with the agency for years and have not experienced this level of customer service. Keep it up Team."
We responded:
"We are so glad that Betty was able to help you, Maggie! Thank you so much for the feedback. ♥️"